Audit Your Client Experience + Get 40 Ways to Instantly Elevate It

What if luxury in your salon had nothing to do with chandeliers, champagne, or spending thousands on a remodel?

When I visited Alinea, a 3-Michelin-star restaurant in Chicago, I wasn’t just served dinner. I was given an unforgettable experience.

They remembered my name. They anticipated my needs before I even voiced them. Every detail felt intentional.

It made me realize: luxury isn’t always about cost. It’s about care, consistency, and connection.

And that’s exactly what your salon can deliver, starting now.

Introducing: Luxury in the Salon: The Client Experience Audit

Audit your service, upgrade your experience, and keep clients loyal for years.

Inside this downloadable PDF you’ll get:

• A complete Client Experience Audit: score yourself in 6 key areas so you know exactly where to focus.
• 40 specific, actionable ideas to create a luxury experience clients will rave about (most cost nothing).
• Tips to train your team so your client experience is consistent every single visit.
• Inspiration drawn from real-world luxury service examples, adapted for everyday salons.

Here’s a taste of what you’ll learn…

• The single easiest way to make clients feel instantly valued (takes 3 seconds).
• How to create a “signature” salon moment that clients will associate only with you.
• Why educating clients on their hair is the highest form of luxury service.
• Simple tweaks to your booking, greeting, and follow-up that turn customers into loyal fans.

Who this is for:

• Salon owners who want to stand out in a crowded market.
• Stylists who want to grow client loyalty without spending a fortune.
• Teams that need a clear, repeatable client care standard.

Why this matters now:

Your clients have more options than ever. They can find another stylist with one Instagram search.

But they can’t replace how you make them feel, unless you give them nothing memorable to hold onto.

A luxury experience is your competitive edge.

Grab your copy now and start transforming your salon’s experience tomorrow.

Normally $5.99, but free to our Elevate Insider subscribers! Be sure to click the link in the show notes or listen at the start of the episode for your coupon code!

Click here to join The Elevate Insider directly through us, or here to enroll through Apple Podcasts.