Mastering The Client Experience

Refine your business basics to improve overall client satisfaction. This includes everything from the consultation, to the greeting, to checking out, and following up.

This is the exact training I use with my team to ensure everyone is on the same page and will create an impeccable client experience at my salon.

What you'll get:

  • A dozen client experience trainings taught by me
  • Step-by-step guides for your stylists to follow throughout their entire salon service, including appointment prep, timing, rescheduling, how to handle an unhappy guest and more
  • Exact scripts and verbiage your stylists need to succeed
  • An overall training experience that will leave your stylists equipped to handle the most common (and stressful) salon situations

Stop stressing about training your team and putting out fires as they happen. Instead, invest in a way to train your stylists so they can confidently handle situations as they arise.

This course is go at your own pace & is available immediately after purchase.

$149.00 USD

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