All Episodes
Episodes
143. How I Would Handle This TikTok Nightmare
The stylist is no longer the prize, it's the clients' market.
This has become more and more evident on social media with clients sharing their salon experiences and disappointment in value.
One recent TikTok stood out...
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142. How To Dramatically Improve Customer Service Inside Your Salon
To get the full episode + supporting PDFs, visit https://www.opulentbeautypro.com/offers/mfWaCmoz/checkout
Customer service is a lost art and will in turn cause you to lose clients.
In this episode, I share why...
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141. You May Be Losing Potential Team Members Without This
To get the full episode + supporting PDFs, visit https://www.opulentbeautypro.com/offers/mfWaCmoz/checkout
Potential team members should be treated like potential clients. We need to connect with them, nurture them...
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140. 5 Reasons Your Clients Are Leaving
I found out exactly why clients are leaving their stylists more now than ever.
It boils down to 5 things, and nearly everything is in our control.
To join my new program & receive exclusive podcast episodes +...
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139. How Core Values Create Your Salon's Culture
To get this episode's supporting PDFs, visit https://www.opulentbeautypro.com/offers/mfWaCmoz/checkout
Your salon's culture doesn't happen by accident. It happens by making business decisions & hiring a team that...
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138. 9 Ways You're Crushing Your Stylists' Motivation
To get the full episode + supporting PDFs, visit https://www.opulentbeautypro.com/offers/mfWaCmoz/checkout
Stylist motivation is a huge topic amongst my coaching students.
I cover 9 ways you're demotivating your team...
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137. I Was Surprised By These Salon Owners' Responses
I recently saw a Facebook post in a salon owner group regarding a very serious topic, so I decided to chime in with what I would do in this situation.
I was completely surprised by the responses I received from other...
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136. What To Do When An Employee Leaves & Some Tea
To receive supporting PDFs, subscribe here https://www.opulentbeautypro.com/offers/mfWaCmoz/checkout
Losing a stylist is never easy. In fact, it's one of the most stressful situations as a salon owner.
A lost stylist...
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135. How Salon Ownership & Suite Rental Are Not The Same
Salon ownership & suite rental are not the same thing.
As someone who has both rented a suite & ran a commission salon, they are two different things on two different playing fields.
I've coached countless...
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134. How Stylist Freedom Negatively Affected My Team's Growth & My Business
To get my exclusive supporting PDFs that correlate with this episode, subscribe to The Elevate Insider: https://www.opulentbeautypro.com/offers/mfWaCmoz
Stylist freedom sounds awesome, especially for salon owners who...
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133. How To Set Up Your Salon For Success
To get my exclusive supporting PDFs that correlate with this episode, subscribe to The Elevate Insider: https://www.opulentbeautypro.com/offers/mfWaCmoz
What are the 5 foundations of salon owner success?
I share what...
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132. How To Improve Your Communication
Get the full episode here: https://www.opulentbeautypro.com/offers/mfWaCmoz/checkout
Communication will either make or break your salon. This week I'm sharing everything I've done to streamline my communication and...
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